Shipping policy
SHIPPING POLICY
At MTN MotoWorks, we are committed to getting your order processed and delivered as quickly and efficiently as possible.
Processing times
Orders are typically processed within 1–5 business days unless otherwise stated on the product page.
Please note that some products may require additional processing time due to supplier availability, high demand, preorder status, or custom preparation.
Shipping times
Estimated shipping times may vary depending on product availability, carrier delays, destination, and fulfillment location.
Tracking information will be provided once your order has shipped.
Separate shipments
Some orders may arrive in multiple packages depending on product type, warehouse location, or supplier fulfillment.
Incorrect addresses
Customers are responsible for providing accurate shipping information at checkout.
MTN MotoWorks is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.
Shipping delays
While we work hard to meet estimated delivery windows, MTN MotoWorks is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other circumstances outside of our control.
Lost or stolen packages
Once a package has been marked as delivered by the shipping carrier, MTN MotoWorks is not responsible for lost or stolen packages.
If you experience a delivery issue, please contact the shipping carrier directly or reach out to us for assistance.
International shipping
International customers are responsible for any applicable customs fees, import duties, taxes, or additional charges required by their country.
Contact
For shipping-related questions, please contact: