Privacy policy
PRIVACY POLICY
Last updated: May 9, 2026
MTN MotoWorks operates this website and online store to provide customers with a premium ecommerce experience for aftermarket e-moto products, accessories, and performance parts.
This Privacy Policy describes how we collect, use, and protect your personal information when you visit, use, or make a purchase from our Services.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Personal information we collect
We may collect personal information including:
• Name
• Billing and shipping address
• Email address
• Phone number
• Payment and transaction details
• Device and browser information
• IP address
• Order history and shopping activity
• Communications with customer support
How we collect information
We collect information:
• Directly from you when you place an order, contact us, or create an account
• Automatically through cookies and similar technologies
• Through Shopify and third-party service providers
• Through analytics, marketing, and advertising partners
How we use your information
We use your information to:
• Process and fulfill orders
• Provide customer support
• Manage your account
• Improve our website and Services
• Personalize your shopping experience
• Prevent fraud and unauthorized activity
• Communicate with you regarding orders, updates, or promotions
• Comply with legal obligations
Marketing and advertising
We may send promotional emails or marketing communications. You may unsubscribe at any time using the unsubscribe link provided in our emails.
We may also use cookies and advertising technologies to provide personalized advertisements and improve marketing performance.
Sharing of information
We may share personal information with:
• Shopify and Shopify-related services
• Payment processors
• Shipping and fulfillment providers
• Analytics and marketing partners
• Fraud prevention and security providers
• Legal authorities when required by law
We do not sell your personal information.
Relationship with Shopify
Our store is hosted by Shopify, which provides the ecommerce platform used to operate our business.
Shopify may process personal information necessary to provide payment processing, hosting, analytics, fraud prevention, and other ecommerce-related services.
For more information, please review Shopify’s Privacy Policy.
Cookies and tracking technologies
We use cookies and similar technologies to improve website functionality, analyze traffic, remember preferences, and support advertising efforts.
You may disable cookies through your browser settings, though some website functionality may be affected.
Data security
We take reasonable measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights
Depending on your location, you may have rights including:
• Access to your personal information
• Correction of inaccurate information
• Deletion of personal information
• Withdrawal of consent
• Opt-out of marketing communications
• Request data portability
To exercise any of these rights, please contact us at support@mtnmotoworks.com.
Third-party links
Our website may contain links to third-party websites or services. We are not responsible for the privacy or security practices of third-party websites.
Children’s privacy
Our Services are not intended for individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.
Contact
If you have questions regarding this Privacy Policy or your personal information, please contact:
MTN MotoWorks